Writing2 min read
Results, not responsibilities: how to write your experience
The gap between "worked on the website" and "cut page load from 4.2s to 1.1s" changes the whole document.
The most common mistake on a resume is copying out the job description. "Handled documentation", "communicated with clients", "maintained the site". Sentences like these describe what your title was, not what you did.
A hiring manager is reading for one question: what changed because this person was there? Every line that answers it is doing work. Every line that does not is taking up space.
A three-part formula
The structure that works is simple: an action verb, what you did, and the result. The result does not have to be a number, but it lands harder when it is.
- Weak: Responsible for acquiring new clients.
- Strong: Built a lead pipeline through a Telegram channel, averaging 40 new inquiries a month.
- Weak: Prepared reports.
- Strong: Moved the weekly report from Excel to an automated dashboard, cutting prep from 6 hours to 20 minutes.
When there is no number
Not every job is measurable in percentages. When it is not, show scale and complexity instead: how many people, how many clients, what budget, over what period. "In a team of 5", "across 12 active accounts", "within a 3 month deadline" all carry the same weight as a metric.
If any other candidate could write your sentence about themselves, that sentence is not telling anyone who you are.
Lead with verbs
Starting every bullet with an action verb tightens the text and saves you from repeating "I". Built, rebuilt, automated, negotiated, trained, reduced, consolidated. Try not to reuse the same verb twice in a row.
How many bullets
Four or five for your most recent role, two or three for the ones before it. Anything older than five years can be compressed to a single line. A resume is not an archive, it is a collection of your strongest evidence.
